My only real problem with this phone is that it doesn't ship with a manual! The little booklet that comes with it did not provide enough information for me, but once I downloaded the manual everything was plain sailing.
I really like the fact that it's not Windows based software, all applications run quickly and smoothly. It's also possible to navigate away from the screen you're on by using the main keys at the bottom.
I particularly like being able to easily zom into web pages to enlarge the section I need.
The touch screen was a pleasant surprise, although it's not for those with long fingernails. It is responsive, easy to use and can be set to QWERTY or normal keypad.
Just really nice to see something that is different!!