Overall rating 
4.5 out of 5
4.5 out of 5
Average feature rating
Ease of Use 
4.5 out of 5
4.5 out of 5
6,055 out of 6,70590%of customers would recommend this product to a friend.
Overall rating 
4.5 out of 5
4.5 out of 5
Average feature rating
Ease of Use 
4.5 out of 5
4.5 out of 5
6,055 out of 6,70590%of customers would recommend this product to a friend.
Average customer reviews
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Ratings summary
Overall rating 
4.5 out of 5
4.5 out of 5
Average feature rating
Ease of Use 
4.5 out of 5
4.5 out of 5
6,055 out of 6,70590%of customers would recommend this product to a friend.
Product Reviews
OK - Not great
Overall rating 
2 out of 5
2 out of 5
Reviewed on:October 12, 2018
Customer Avatar
by SophEv
Had an iPhone for years but decided to make the change to Samsung recently as the iPhone was too expensive and I was getting fed up of it getting slower after a year. The Samsung is OK.... it's not as easy to use, the Bixby feature isn't great and the button on the side of it is so annoying - always accidentally pressing it. the texting keyboard is really slow. The predictive text is rubbish. The front camera is worst that the iPhone. A few apps like FitBit and Instagram always have problems now (fitbit never syncs and instagram stories cut off around the screen?). Overall, the back camera is the only good thing about it. I wish I stuck to my iPhone.
No, I do not recommend this product.
Written by a customer while visiting Samsung.com
Stunning
Overall rating 
5 out of 5
5 out of 5
Reviewed on:March 29, 2018
Customer Avatar
by Penquill
Samsung just keeps getting better and better. My last 2 have been samsungs and the s4 was awful, then the s6 was a vast improvement however that died just under the 2 years. Im hoping that the s9 will beat eveything and then some. It is fast and responsive, voice recognition is excellent as is the iris and face unlocking.battery life seems very good so far and the wireless charging means that if you put the s9 in an enclosed waterproof case the charging port keeps fluff free for nor al use. The new charging cable has got rid of the micro usb and now has a cable that can be plugged in either way around just like its main competetion. Well done Samsung.
I recommend this product
Written by a customer while visiting Samsung.com
My new favourite phone
Overall rating 
5 out of 5
5 out of 5
Reviewed on:May 9, 2018
Customer Avatar
by Madskirules
I had a lot of trouble deciding what to get next - the choices in the premium range of smartphones is good at the moment and I was struggling. However, after much deliberating I decided upon the Galaxy S9... And I could not be happier with my choice. First of all it is the most beautifully designed handset I have ever owned: sleek, contemporary and a joy to hold in your hand. The camera - which was really important to me - is nothing short of breathtaking and the operating system is fluid, intuitive and works at incredible speed. A few years ago I owned the S7 Edge and loved that but this device has clearly moved things onto another level. Perfection.
I recommend this product
Written by a customer while visiting Samsung.com
Working fine eventually
Overall rating 
4 out of 5
4 out of 5
Reviewed on:December 6, 2018
Customer Avatar
by 7neal7
When I bought my phone two weeks ago I had a few teething problems setting it up the way I wanted it.
There was messages popping up to do with MESSAGES and MESSANGER. I had to answer yes to be able to write my message which then led to two lots of the same message being sent. I also had a problem setting up notification repeat when I missed a call or message. I manages to get this sorted out by going through YouTube and the phone is great. I found that the places on the phone to do the things that I want are not easy to find unless you get help online. Other than that, the phone is great. The battery life is no better than my Samsung galaxy S7.
I recommend this product
Written by a customer while visiting Samsung.com
Great Phone!!
Overall rating 
5 out of 5
5 out of 5
Reviewed on:January 14, 2019
Customer Avatar
by DArKnDang3r0uZ
I am loving my S9+ at the moment, but theres a couple of things that stick out like a sore thumb, First of all bixby,i don’t think il ever need to use it, so why do i have a physical button for something ill never use, AR emoji, again unless it is improved drastically il never use it, its absolute garbage, it doesn’t even give me proper options to create my proper profile as it looks nothing like me, much prefer snapchat emojis, the disney ones are also cool for the phone, also how else do i get to my sim tray without the sim pin, surely there has got to be an easier way to get to the sim card and memory card!! overall very good phone, highly recommend!!
I recommend this product
Written by a customer while visiting Samsung.com
  • 2019-02-23 T20:40:31.159-06:00
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