Overall rating 
5 out of 5
5 out of 5
Average feature rating
Ease of Use 
4.8 out of 5
4.8 out of 5
Battery Life 
4.8 out of 5
4.8 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
4.8 out of 5
4.8 out of 5
7 out of 7100%of customers would recommend this product to a friend.
Overall rating 
5 out of 5
5 out of 5
Average feature rating
Ease of Use 
4.8 out of 5
4.8 out of 5
Battery Life 
4.8 out of 5
4.8 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
4.8 out of 5
4.8 out of 5
7 out of 7100%of customers would recommend this product to a friend.
Average customer reviews
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Ratings summary
Overall rating 
5 out of 5
5 out of 5
Average feature rating
Ease of Use 
4.8 out of 5
4.8 out of 5
Battery Life 
4.8 out of 5
4.8 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
4.8 out of 5
4.8 out of 5
7 out of 7100%of customers would recommend this product to a friend.
Product Reviews
Powerful phone, lots of features, great for fun and work
+25points
26of 27voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:August 26, 2018
Customer Avatar
by Hally
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
5 out of 5
5 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
4 out of 5
4 out of 5
Delightful phone with lots of amazing features.
Good points.
Bluetooth S pen that work very well and alearts you if you have forgot to put it back in and take the phone away from the pen.
Battery life is great holds charge for basic use throughout day. Screen is nice and great for movies and games with impressive speaker qualities.
Bad points.
Hard to find a pocket to fit it in as it's very big.
S PEN is a little fiddly to get out of phone especially with a case on.
Overall worth my upgrade from note8, I love this phone. 9 out of 10 from me.
I recommend this product
+25points
26of 27voted this as helpful.
Best phone I've ever owned by a country mole
+11points
12of 13voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:October 17, 2018
Customer Avatar
by Momo
Ease of Use 
4 out of 5
4 out of 5
Battery Life 
4 out of 5
4 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
5 out of 5
5 out of 5
Speed and performance all excellent as per other reviewers. Battery life pretty good but not as good as Samsung infer. I am a heavy user, not videos and games, but my working day usually involves around 2 hours talking on the phone often via bluetooth...after all it is sold as a phone!
S pen great, camera wow, fast and loads of storage.
Some say expensive, relative to other phones in today's market it is. However, keep it in perspective, my first mobile phone (a Motorola brick in the 1980s) cost £1200 ex VAT. Calls were 25p per minute, min charge 25p, rounded up to nearest minute. It stored 10 numbers (not the names too) and certainly wouldn't fit in any pockets.
Brilliant work phone and with S pen functions hard to beat when running a business.
I recommend this product
+11points
12of 13voted this as helpful.
Great phone
+16points
17of 18voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:September 2, 2018
Customer Avatar
by Absr
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
5 out of 5
5 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
5 out of 5
5 out of 5
I love the Samsung note phones but this one is by far the best the fingerprint sensor is much better than the note 8 and the speaker quality is great only downside is it really is so big you can’t use one handed and won’t fit in your pocket but if you can look past that you will love this phone
I recommend this product
+16points
17of 18voted this as helpful.
Best phone ever
+4points
4of 4voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:January 17, 2019
Customer Avatar
by Emmalouise20
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
5 out of 5
5 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
5 out of 5
5 out of 5
I love my samsung note 9 the battery is brilliant nearly had my phone on 24 hrs and still 40% left nice and big, and has good features. Apps dont run slow great camera, front and bck I couldnt fault it
I recommend this product
+4points
4of 4voted this as helpful.
Phone of the year. NO JOKE!
Overall rating 
5 out of 5
5 out of 5
Reviewed on:December 16, 2018
Customer Avatar
by Collycollz
This is easily the best all rounder phone in 2018. From the camera, to performance, battery, screen, speakers, features, specs; it is well worth its money, much more than the iPhone does at this price point.
I recommend this product
Written by a customer while visiting Samsung.com
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