Overall rating 
3.5 out of 5
3.5 out of 5
Average feature rating
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
4.3 out of 5
4.3 out of 5
Camera 
4.7 out of 5
4.7 out of 5
Screen Quality 
4.7 out of 5
4.7 out of 5
24 out of 3765%of customers would recommend this product to a friend.
Overall rating 
3.5 out of 5
3.5 out of 5
Average feature rating
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
4.3 out of 5
4.3 out of 5
Camera 
4.7 out of 5
4.7 out of 5
Screen Quality 
4.7 out of 5
4.7 out of 5
24 out of 3765%of customers would recommend this product to a friend.
Average customer reviews
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Ratings summary
Overall rating 
3.5 out of 5
3.5 out of 5
Average feature rating
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
4.3 out of 5
4.3 out of 5
Camera 
4.7 out of 5
4.7 out of 5
Screen Quality 
4.7 out of 5
4.7 out of 5
24 out of 3765%of customers would recommend this product to a friend.
Product Reviews
Good easy to use phone
+5points
6of 7voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:August 28, 2018
Customer Avatar
by GeoffL
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
4 out of 5
4 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
4 out of 5
4 out of 5
I bought this to replace my 3 years old Samsung S4 Mini.
Big difference in only 3 years, so much easier to use.
I love the quick editing feature of the camera when I need to change a photo my previous phone was so awkward compared to this. Very good camera with "finger" zoom lens this also works on enlarging the text messages, much better than previous camera.
Only use for Pay as you go and camera so many features I don't use. Good value for money for good phone and camera.
I find the phone a little difficult to hold securely so have ordered a grippy half case to make using more secure.
I recommend this product
+5points
6of 7voted this as helpful.
Great Phone
+106points
111of 116voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:September 13, 2017
Customer Avatar
by Carl
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
5 out of 5
5 out of 5
Camera 
5 out of 5
5 out of 5
Screen Quality 
5 out of 5
5 out of 5
Great phone at a reasonable price, it's the best one i have used so far. I always prefer Samsung becase i know they're very reliable and devices look good.
I recommend this product
+106points
111of 116voted this as helpful.
First class
+7points
7of 7voted this as helpful.
Overall rating 
5 out of 5
5 out of 5
Reviewed on:August 30, 2018
Customer Avatar
by BigBob
Ease of Use 
5 out of 5
5 out of 5
Battery Life 
4 out of 5
4 out of 5
Camera 
4 out of 5
4 out of 5
Screen Quality 
5 out of 5
5 out of 5
Don't use for games, but everything works well. Previously had Samsung S4 Mini, and this is an improvement.
I recommend this product
+7points
7of 7voted this as helpful.
won't download photos, has hardly any memory.
Overall rating 
1 out of 5
1 out of 5
Reviewed on:June 12, 2018
Customer Avatar
by alice
I am really disappointed with this product and won't be buying another samsung phone. It won't download photos - I have tried on 3 laptops - 2 windows machines and a mac book - the device is recognised but nothing happens.I have taken 100 photos on a trip abroad and there is only 50% of storage left!! I can't get the photos off the phone at all and no online advice works. The camera is horrid to use - the screen is slippery and the button is a virtual one on the screen so impossible to get good shots and compared to my last phone - a htc windows phone -which lasted 7 years and had a superb camera and amazing auto enhance this one has really poor auto enhance - I have had it 2 weeks and am already thinking of selling it and getting a windows phone.
No, I do not recommend this product.
Written by a customer while visiting Samsung.com
No user info
Overall rating 
1 out of 5
1 out of 5
Reviewed on:October 11, 2018
Customer Avatar
by Barbara
This is my first Samsung touch screen, the user info is non existent. My old phone a doro, basic with buttons and camera, when it rang I just picked it up pressed the phone image and answered, with this J3 when it rings I press the phone and nothing happens, I am calling your help desk later to find out how I accept a in-coming call. I was told by BT that I could go on your web site for user instructions, I can't find any apart from how to use the camera.
No, I do not recommend this product.
Written by a customer while visiting Samsung.com
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  • bvseo_pps, prod_bvrr, vn_prr_5.6
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